Articles To Grow By

Articles about business, life and growth.

Avoiding The Christmas Slump

Post Holiday Slump? Not If You Plan

“Christmas doesn’t come from a store, maybe Christmas perhaps means a little bit more…” ~ Dr. Seuss January 2nd The day the world wakes up and returns to reality. Even the years when I worked the week between Christmas and New Years (except when I was in retail), didn’t feel like reality. ┬áThe phone didn’t Read more about Post Holiday Slump? Not If You Plan[…]

Actions Speak Louder Than Words

  80% of businesses believe they deliver “superior” customer service. Only 8% of the businesses’ customers agree. Holy disconnect Batman! ~ Peter Shankman, Zombie Loyalists When I read this statistic at the opening of Zombie Loyalists: Using Great Service to Create Rabid Fans, I thought, “Wow! That’s probably why I shop at Trader Joe’s more Read more about Actions Speak Louder Than Words[…]