Managers and employees in today’s workplace require an in-depth understanding of individual and team communication in order to perform at their best. This interactive course begins with building a foundation of cornerstone communication skills. Participants will complete a DiSC behavioral assessment profile to outline their own communication style. This blend of knowledge is then used to explore their communication style further and gain insight on how differing styles interact. Through interactive exercises, students will identify natural areas of interpersonal conflict arising from communication and practice actionable steps to handle the conflict. The series wraps up with a fascinating look at the lifecycle of team communication.
This training is conducted in partnership with The Center for Corporate and Professional Education at Cape Cod Community College.